FAQ

We understand the concern of present scenario; it’s very hard to trust on new name. But we are
here for long buyer-seller relations. We are working here not for short term orders whereas
looking for repeat orders to serve you. We are associated with top brands, Companies and
manufacturers & having Own trademark for future business aspects. We’re using world’s most
trusted payment gateway for additional safety and privacy. We believe in legal and authentic
environment for complete buyer’s satisfaction.

Please mail us at helpdesk@takshbeauty.local for any query. We will take and answer your query
on first priority. Please feel free to contact us in case of any confusion or doubt which is unclear
in listing i.e. color, size etc.

Yes, all the buyers who want to buy the products in bulk will definitely get benefits for it. Benefit
can be in the form of discounts, cash back or gift. Please mail us at helpdesk@takshbeauty.local
for further query.

However, we are encouraging digital payment in digital India to build strong and powerful
nation. Digital mode is much more transparent than any other. But still if there is an option for
COD for those buyers’ who are still not using any digital mode. There is nominal actual fees will
be charged for COD. It will show you at the time of placing the order. Please double check the
COD order amount before confirming the order.

Your payment is 100% safe and secure. We are using PayPal payment gateway which is most
trusted payment gateway for ecommerce around the world in terms of buyer-seller security and
privacy. Write us for any query at helpdesk@takshbeauty.local

You can check & track the order at your order profile section. However, you can ask anytime
about your order status at helpdesk@takshbeauty.local

Yes, you can add or edit your shipping address any time which maybe same as per your billing
address or different one. You can easily send gifts to someone through this facility. You can ask
for gift wrapping in case of special gift at helpdesk@takshbeauty.local

However, we are trying our best to control the serious concern of return and replacement due
to shipping damage and other issues; but still, our buyers have option to return and
replacement the order due to shipping damage and change their mind or any other
uncontrollable circumstances. Following is the process for return and replacement:

  1. Buyer has to raise return or replacement request within 15 days of delivery at
    helpdesk@takshbeauty.local.
  2. Buyer has to provide complete detail including order id, reason and any other
    information which he/she want to share.
  3. We will resolve the issue on priority basis and if buyer needs refund then it will be
    reimbursed within 7-10 days after resolution. If buyer needs replacement then it will be
    subject to availability of same product.

Buyers can cancel the order by login in their account or mail us at helpdesk@takshbeauty.local
in case of pre-ship orders.
Please mail immediately for post-ship orders so that we will communicate with our courier
partner accordingly.

Buyer has to raise return request within 15 days of delivery at helpdesk@takshbeauty.local.
Buyer has to provide complete detail including order id, reason and any other information which
he/she want to share. Buyer will receive response from our side within 48 hours with resolution.

For all cancelled order buyers will get their refund in the original mode of payment within 7-10
working days.

We are very strict and serious in terms of quality. Not even a single product will be dispatched
without the quality check. We have separate team for same. We are buying our products
directly from manufacturers, authorized distributors and brand owners.

We believe in 100% buyer’s satisfaction. And buyer satisfaction depends on various aspects. One
of the major aspects is that the product must be reach at the buyer’s address without any
damage and leakage. For that, we pack our products properly with the help of bubble wrap and
boxes. We have excellent track record of quality shipping.

Buyer will receive all the offers or special discounts/benefits time to time at their mail box and
mobile. Repeat buying will leads to maximum discounts and free gifts over and above of all
other offers.

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